I’ve been building my company across borders since 2010 and have encountered a persistent challenge when hiring high-income earners in emerging markets like India. It has nothing to do with talent or capability—some of the smartest, hardest-working people I’ve worked with are in these markets. But there’s a recurring friction point that I feel compelled […]
Author: Marc Ragsdale
The importance of social accounting
In this blog, I reflect on the unspoken code of social accounting—the instinct to honor generosity and quietly restore balance in relationships. I contrast this with cultures where reciprocity is absent and kindness is consumed without reflection. When awareness is missing, silence becomes a liability, and naming the ledger becomes necessary. This insight reshaped how […]
If you can’t teach your replacement, you don’t know it
At every company I’ve led, I’ve enforced a deceptively simple rule: If you can’t teach someone else how to do your job, then you don’t really know your job. This isn’t just a philosophy—it’s an operational requirement. Every time I spend time doing something—solving a problem, setting up a workflow, handling an edge case—I treat […]
Fast value: the first test of a new hire
One of the first things I assess when bringing someone onto my team is: How quickly do they deliver value? In a fast-moving company, there isn’t time for prolonged ramp-up periods with no impact. Every hire, regardless of their role, needs to demonstrate their ability to contribute meaningfully—and fast. If someone takes too long to […]
The workplace and the illusion of care: where does wellbeing fit?
At some point in life, most of us come to a realization—one that is both sobering and liberating: most people don’t really care about everything we are going through. Not because people are cruel, but because they are consumed with their own lives. The modern workplace, however, is experiencing a cultural shift that pushes against […]
The lazy manager’s guide to developing strong individual contributors
The best way to manage strong individual contributors (ICs) is simple: hire self-sufficient people, set SMART goals, and let them execute. When they fail, ask why—if they take ownership and adjust, they’re coachable. If they blame external factors and offer no solutions, cut them loose. Micromanagement is unnecessary; accountability and autonomy drive results. This cycle—hire, […]
Why gamification in productivity software is overrated
Gamification has long been pitched as the solution to workplace engagement problems. The idea is simple: if work feels more like a game—complete with points, badges, and leaderboards—people will be more motivated to perform. But in reality, gamification in productivity software is often unnecessary, distracting, and misaligned with real work objectives. Instead of artificially trying […]
Kasar Devi: Ready for growth, trapped by land gridlock
Nestled on a quiet ridge above Almora, in the Himalayan state of Uttarakhand, lies the village of Kasar Devi—a place that, despite its growing popularity, still feels like a hidden world. For decades, it has been a retreat for seekers, artists, and thinkers, drawn not only to its breathtaking views of the Nanda Devi range […]
The simple path to a balanced life
In this blog, I strip life down to its essentials, revealing a simple but powerful formula for a fulfilling life: be useful, live within your means, and focus on your own path. I explore how usefulness—not just in work but in all areas of life—attracts opportunity and rewards. I highlight the dangers of financial overreach, […]
The sterile prison of the modern west
Walk through any major city in the modern West, and you’ll be greeted by an explosion of color. Digital billboards flash brilliant neon hues. Storefronts pop with playful pastels. Cafés and shopping districts are bathed in warm, inviting tones. Even the parks are manicured to perfection, each blade of grass standing obediently in line. It […]